There might also be a visual alert that a message is unread, has an attachment, or is flagged. See Working with message folders in Outlook.com to learn more about available folders. You can give feedback by selecting Help from the top menu, then Feedback. To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Post questions, follow discussions and share your knowledge in the Outlook.com Community. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues.

How to Close Unresponsive Outlook on WindowsOpen Task Manager: Right-click on the taskbar and select "Task Manager" or use the Ctrl+Shift+Esc shortcut.Locate Outlook Process: In the Processes tab, find the "Outlook" process.End the Task: Right-click on the "Outlook" process and select "End Task."More items...

I’m not certain to which post you’re referring, but everything that’s been step-by-step Outlook troubleshooting mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again. This article explains how to resolve problems with Microsoft Outlook hanging, freezing or crashing.

If you decide you don't want the calendar you created, right-click the calendar and select Remove. Each message also has a mini toolbar when you open the message in a new window. For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. To show or hide the Folders list, select Show or Hide the navigation pane. Find solutions to common problems or get help from a support agent.

Give Outlook a few minutes to finish the process and it should start to work again. I decided to try and fix it by uninstalling and reinstalling. I also removed some old add-ins and an old, inactive account (but Outlook worked no problem with these for a long time).

We are here with most legitimate methods to fix this issue before moving ahead to the solution. In this blog, we have discussed different ways how you can fix if your Microsoft Outlook stuck on loading profile. But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool.

Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features. User profiles help make sure that your personal preferences are used when you log on to Windows. step-by-step Outlook troubleshooting Some things you do in Outlook ask for confirmation.

Visit Firefox support to learn how to Disable or remove Add-ons. You can also Sign out manually then close all browser windows. Some users may not be able to empty their Deleted Items folder. Some customers may not be able to insert GIFs from the Insert Emojis and GIFs button. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you step-by-step Outlook troubleshooting may need to update Outlook.

Like any other software, Outlook is also susceptible to bugs and problems, and these problems when they occur are usually frustrating and in most cases stop you in your tracks. One of the most common problems that users often face step-by-step Outlook troubleshooting is the "Outlook keeps not responding" error. This message is commonly displayed when Windows is not able to communicate quickly enough with a program running on your computer. Against this backdrop, a list of possible reasons that might cause Microsoft Outlook freezing or Outlook not responding has been detailed for you below. As your mailbox size increases, more resources are required to open each folder.

If your computer is running low on resources, Outlook will freeze up. If your antivirus software isn't up-to-date, Outlook may not function correctly. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem.

As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft step-by-step Outlook troubleshooting recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.

If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. An out-of-date antivirus program may sometimes cause errors when you try to start Outlook as there may be compatibility issues between your antivirus program and Outlook.